How to Describe Customer Service on a resume
When applying for a customer service job, it’s essential to showcase your relevant experience and skills on your resume. A well-written resume will make an enormous difference in getting the job that you desire. We at Pro Resume Writers Melbourne, we specialize in writing resumes to assist you in standing out your competition. In this post, we’ll provide tips on how to talk about customer service on a resume.
- Utilize action verbs when talking about your experience with customer service, use action verbs like "assisted," "resolved," or "responded." These verbs prove that you have actively been involved in customer service and achieved the desired results.
- Be specific about your job duties and responsibilities: Be precise when you describe your customer service experience. Instead of declaring that you "worked in customer service," use the phrase "managed a team of customers service reps and dealt with customer complaints."
- Offer metrics: Include relevant indicators such as satisfaction rates to demonstrate your impact. For example, "increased customer satisfaction by 15% with effective method of problem-solving."
- Customize your resume: tailor your resume according to the job you’re applying for. Highlight your skills and experiences that you have that will be most useful for the position.
- Check your resume for errors and seek help from a professional: Proofread your resume before uploading it to ensure the resume is error-free. If you need help, consider seeking professional help at Pro Resume Writers Melbourne.
If you follow these advices, you can create a customer service resume that effectively highlights your relevant work experience and abilities. Keep in mind to make your resume specific to the job you’re applying for and check it for errors before submitting it. Pro Resume Writers Melbourne can also assist in creating a professional resume that showcases your skills and experience.
