How to present Customer Service on a Resume
When applying for a customer service position, you must be sure to include your experience and skills on your resume. A well-written resume can make a big difference in getting the job that you desire. At Pro Resume Writers Melbourne, we specialize in providing resume writing services to help you stand out from the crowd. In this article, we’ll discuss tips on how to write about the level of customer service in your resume.
- Utilize action verbs when you are describing your customer experience include action verbs like "assisted," "resolved," or "responded." These verbs prove that you have actively been involved in your work with customers and have seen results.
- Be specific about your job duties and responsibilities. Be precise in describing your customer service experience. Instead of telling the reader that you "worked in customer service,"" say "managed an entire team of customer service reps and handled customer complaints."
- Provide metrics: Include relevant measures such as satisfaction ratings to show the impact of your work. For example, "increased customer satisfaction by 15% with effective methods for problem solving."
- Tailor your resume: Tailor your resume for the customer service position you’re applying for. Highlight the experience and skills that are most relevant to the job.
- Proofread and seek professional help: Proofread your resume before sending it out to ensure the resume is error-free. If you need assistance look into professional help through Pro Resume Writers Melbourne.
With these suggestions and guidelines, you can write your own customer service resume which effectively highlights your experience and skills. Be sure to make your resume specific to the specific job you’re applying to and check it for errors before submitting it. Pro Resume Writers Melbourne can also assist you in creating an effective resume that showcases your skills as well as your experience.
